Where possible, we aim to dispatch orders within 24 hours of confirmation of payment.
Our shipping rates are based on the current national and international rates of Australia Post.
Items posted internationally may be subject to additional customs charges outside of our control.
We are able to refund returned products in their original packaging and in new condition. Return postage will be at the buyer's expense.
All Visentin Equestrian products are backed by a lifetime guarantee - excluding blemishes and scuffing caused by normal use. Visentin will repair or replace faulty goods at their discretion. Postage and insurance costs are to be paid by the purchaser.
Please ensure you retain your proof of purchase.